Super-healthy bonsai, interesting s-shaped trunk, no leaf drop and Serissa began to flower within a week after arrival. Delivery was fast, tree was well packaged and fabulous one-on-one customer service. In the age of impersonal online shopping, Lorraine of Zen Garden and Bonsai is this shopper’s "best online seller of 2022" discovery. I would (and will) buy again. Do not hesitate to order from this seller.