First-time bonsai buyer and my experience was nothing but positive.
Excellent customer service, communication, packing and shipping.
Our beautiful tree arrived happy and healthy and we couldn't be more please.

As other reviews also mentioned, my bonsai was packaged very well and it is a very beautiful bonsai which I look forward to cherish for many years to come.

This the second bonsai plant I have bought from Zen Garden and Bonsai. Once again they have supplied a beautiful and healthy bonsai. The customermer service is second to none.
Graham

Another incredible tree from Zen Garden and Bonsai! My tree arrived in 1 day, packed impeccably with no damage to any of the small shoots or leaves. The pot it's in is perfect for it as well, great color and shape choice!

Thanks again for all your help in selecting this tree.

Great to deal with. Shipping was quick, was incredibly well packaged, pricing was perfect, if not a bit cheap. Will continue to purchase from them.

What a beautiful tree! It arrived quickly, packed beautifully, and is thriving. I couldn't be happier with the quality of the tree I received, I highly recommend Zen Garden!

A beautiful little tree, gorgeously styled. Packing was impeccable as always! It's been 2 weeks now and the tree is full of fresh bright green leaves, can't wait to see how it does outside this summer!

These juniper super kits are amazing! All of the tools necessary to create your own personal bonsai in one convenient package.

I've purchased two of these kits at this point, and the seller was kind enough to provide different tools in the second kit, so I didn't have useless duplicates. It's that sort of thoughtfulness and personalized touch that will keep me coming back!

Beautiful tree arrived quickly and packed to perfection. This is the 4th tree I've purchased at this point from Lorraine at Zen Garden and she does an incredible job of keeping you in the loop through the process.

I will be buying more in the near future, thank you for the amazing trees and incredible service!

The customer service, communication was excellent. Every business should strive to be the same.
Buy from these folks with confidence.

Sweet Plum Sageretia Theezans Styled Bonsai Large

This is my 2nd Bonsai I have purchased here. I love in Montreal, Quebec and the shipping is the absolute Best in winter. I love my new addition, highly recommend 5 star ⭐⭐⭐⭐⭐

I love my new Bonsai tree. I placed it in our master bedroom window which is North facing
I surrounded it with oriental figures which makes it look like a sacred temple

Love it!
It came very well packed and intact.

I am new to Bonsai and found that I didn't have the right wires for shaping my current trees (the wires I had weren't stiff enough for the larger trunk / branches) and I didn't know what I needed. In talking with the staff on the phone, I had a much better appreciation of what I would need. I also found that buying the set of wires was a lot cheaper than buying multiple individual wires, which gives me a good collection to use and learn with.